Contact Us 

We're here to help make your child's Santa experience special. 

Have a question about our Santa experiences, your order, payment, or the personalization process? We'd be happy to help.

Please don't use this page to submit your child's Santa information. After completing your purchase, you'll be automatically directed to our personalized Santa information form.

🎅 Questions Before Ordering

Need help choosing the right Santa experience? We're happy to help.

💳 Payment or Subscription Questions

Have a question about your payment, introductory offer, or recurring subscription? Contact us and we'll assist you.

📬 Questions About Your Order

If you've already placed an order and need assistance, please include the parent's name and order information when contacting us.

✏️ Changes or Special Requests

If you need to make a change to an order, contact us as soon as possible. Because each experience is personalized, we'll review requests based on the status of your order.

Thank you for choosing Letters From Santa.

We're honored to help create a special Christmas experience your child can remember for years to come. 🎅🎄✨